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1. How do I contact the Environmental Services Department?
2. Who handles sewer problems?
3. How is my sewer bill calculated?

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1. Can I burn inside the Alabaster city limits?
2. Can I have my blood pressure checked at the Firehouses?
3. Can I have my child’s safety seat installed or checked at the Firehouses?
4. Does the Alabaster Fire Department assist with smoke alarms?

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1. What are the hours of operation of the Human Resources Department?
2. Where is the Human Resources/Personnel Department located?
3. Can I apply for more than one job on an application form?
4. Should I supply a resume along with my application form?
5. May I submit a general application for any future positions?
6. Is there a physical examination?
7. Can I apply online through your website?
8. May I take the application home to complete it?
9. Can I have my application reproduced?
10. What happens if my disability prevents me from completing the application?
11. I’m from out of town. Is there any way I can get a listing and description of the available positions?

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1. Where is the library located?
2. How do you get a library card?
3. Is there a charge for library cards?
4. When is the library open?
5. Are there fines if materials are returned late?
6. May I return materials after the library has closed?
7. What types of programs are available for children?
8. Can I renew my items over the telephone or online?
9. Is Internet access available at the library?
10. Is there a public access copier at the library?

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1. What forms of payment are accepted when paying a fine in person?
2. Can someone other than the offender pay the ticket?
3. Where are the locations available to pay a fine or ticket?
4. What happens if a fine is not paid by the court date?
5. How can I plea other than guilty to a citation?
6. What are the procedures to have a warrant issued?

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1. Does the Peddler’s and Solicitor’s Ordinance cover everyone from sales people to not for profits like scouts?
2. Is there a fee for obtaining a certificate from the City to conduct door-to-door solicitations of sales or donations?
3. Can non-profit organizations, political organizations, and religious organizations apply for a certificate as a group?
4. Does the Peddler’s and Solicitor’s Ordinance include elected officials running for office? If so, is it each candidate or can all workers use the same permit?
5. Does the Peddler’s and Solicitor’s Ordinance cover churches that may go door to door, not selling but soliciting members or youth to attend a vacation bible school?
6. Is online registration for a Certificate of Notification available?

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1. What is the zone of a property/parcel?
2. How much is a building permit?
3. How long does a Permit Last? What happens if I am not done with my job and my permit is about to expire?
4. What do I need in order to get a building permit?
5. When do I call for an inspection?
6. Can I cancel/reschedule an inspection?
7. Is there a re-inspection fee? If so, how much is it and is it a 1-time payment?
8. Do I get a free final inspection?
9. I’m just doing a roofing or siding job, do I need a permit?
10. A building permit already exists, so do I need to pull any trade permits (e.g. Electrical, Mechanical, Plumbing, or Gas)?
11. I want to see all the permits and/or inspections within a specific time-frame that were done to my house. How do I get that information?
12. Do I need a permit in order to build a fence?

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1. I need a copy of a report. How can I get one?
2. How do I get the answers I need from the Police Department?
3. I filed a police report but have not heard back from anyone. What’s going on?
4. I was involved in a traffic accident. What should I do?
5. Victim Services Resources, where do I find help?

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1. When and how do I obtain a City of Alabaster business license?
2. How often do I need to renew my City of Alabaster business license?
3. How do I file sales and use taxes?
4. When are taxes due?
5. Do I need a permit for garage sales and yard sales?
6. Can I obtain car tags, automobile titles and driver’s licenses at City Hall?
7. What is the ad valorem millage rate for real property located within the City of Alabaster and how can the property tax be computed?
8. I want to open a restaurant in the City of Alabaster. How do I submit application for an alcohol license?
9. I Have Sold Merchandise Or Services To The City. How Do I Get Paid?